STRATEGIC
LOGISTICS SOLUTIONS

Powering your competitive edge

STRATEGIC LOGISTICS SOLUTIONS

Powering your competitive edge

A strategic approach to logistics

Our service starts and ends with you. Your challenges, your business, and your goals. Our four-step strategic platform, coupled with 25 years of logistics management expertise, enables AFS Logistics to engineer market leading solutions.

We take a 360 degree view to articulate a logistics strategy designed just for you and your supply chain goals.

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Discovery

We interrogate data points, evaluate
evidence, and analyse your situation to
understand your operations and
diagnose your logistics pain-points
and root causes

Design

Formulate and assess options, shaping solutions grounded on insights from Discovery

Deploy

Implement solutions, testing and monitoring performance for fit, control, and effectiveness

Develop

Measure, evaluate, report, refine, and continuously improve.

Our logistics services offer

Regular Customer & Carrier Review Meetings
Service & Cost Management (inc. Invoice Vetting and DIFOT Analysis)
Continuous Improvement & Optimisation
Dedicated Strategic (can-do) Relationship Manager
Co-ordination of Full end-to-end Service

Dedicated Customer Service Specialists
Tailored Customer Service Process and System
AFS Connect - CRM Powered by Salesforce
End to end Enquiry Management
Escalation & Service Recovery
Monitoring & Tracking of Priority Deliveries
Bespoke Integrated Customer Portals

Consolidate and Cleanse Data for Analysis
Utilise Customer Data to Benchmark Possible Solutions
Build Customer Freight Profile to Procure Best Rates from Carrier
Rate Management and Maintenance
Ongoing Data Analysis to Drive Continuous Improvement
AFS Control Tower – Timely Financial Reporting
AFS Explore – Timely Enhanced Analytics Focused on Cost and Service

Carrier Selection & Partnerships
Fuel Surcharge Management
Carrier / Customer Solution Engineering & Management
Compliance Management – Focus on Chain of Responsibility (CoR) & Occupational Health and Safety (OHS)
Carrier Performance Management & Reporting
Systemic Escalations & Resolution
SLA Carrier & SOP Resolution
Contract Logistics

Proprietary owned – Tailored to Customer Needs
Multi Carrier, Multi Site Cloud Based Logistics Management System (LMS)
Easily Integrated with Customer ERPs and WMS
Ability to Integrate with Preferred Carrier Systems
Consolidation Functionality for Consignments and Orders
Advanced Shipping Notification
Visibility of Carrier Status Updates and POD’s

Your strategic edge powered by intelligence

Business Analytics

Consolidate and Cleanse Data for Analysis
Utilise Customer Data to Benchmark Possible Solutions
Build Customer Freight Profile to Procure Best Rates from Carrier
Rate Management and Maintenance
Ongoing Data Analysis to Drive Continuous Improvement
AFS Control Tower – Timely Financial Reporting
AFS Explore – Timely Enhanced Analytics Focused on Cost and Service

Strategic Account Management

Regular Customer & Carrier Review Meetings
Service & Cost Management (inc. Invoice Vetting and DIFOT Analysis)
Continuous Improvement & Optimisation
Dedicated Strategic (can-do) Relationship Manager
Co-ordination of Full end-to-end Service

Carrier Management

Carrier Selection & Partnerships
Fuel Surcharge Management
Carrier / Customer Solution Engineering & Management
Compliance Management – Focus on Chain of Responsibility (CoR) & Occupational Health and Safety (OHS)
Carrier Performance Management & Reporting
Systemic Escalations & Resolution
SLA Carrier & SOP Resolution
Contract Logistics

Customer Service

Dedicated Customer Service Specialists
Tailored Customer Service Process and System
AFS Connect - CRM Powered by Salesforce
End to end Enquiry Management
Escalation & Service Recovery
Monitoring & Tracking of Priority Deliveries
Bespoke Integrated Customer Portals

MOVEiT Logistics Management System

Proprietary owned – Tailored to Customer Needs
Multi Carrier, Multi Site Cloud Based Logistics Management System (LMS)
Easily Integrated with Customer ERPs and WMS
Ability to Integrate with Preferred Carrier Systems
Consolidation Functionality for Consignments and Orders
Advanced Shipping Notification
Visibility of Carrier Status Updates and POD’s

Finance and Invoicing

WHAT CUSTOMERS SAY

We want our customers to be 100% happy with our service. So does AFS Logistics.

Supply Chain Manager

Dedicated account management

Your AFS Logistics experience begins with personalised, hands-on account planning from our knowledgeable and passionate logistics professionals. They do all the heavy lifting for you from day one. From strategic logistics advice, planning, testing, and implementation, through to transition management and reporting.

Customer service

Logistics is all about what, when, how and who. It’s about looking ahead as well as making the right moment-to-moment decisions – and dealing intelligently with the unexpected. With a sense of urgency, agility and problem solving, our team is vigilant, responsive and always ready to help.

Carrier partnerships

Customer satisfaction is crucial for us. So, we select partners with a proven track record of reliability, safety, efficiency, and value. We conduct weekly meetings, monthly reviews and annual audits to ensure performance standards are maintained, and that customer expectations are being met.

Invoice vetting and validation

We take the hassle out of billing by verifying all invoices before they reach you. So, you need not worry about inaccuracies or overcharging. We proactively manage carrier credits, fuel surcharges and more to keep your costs contained and under control. And importantly, we closely review areas where inefficiencies and common oversights can eat into your bottom line.

Timely reporting and analytics

Data fuels decisions. So, we make sure that the huge amount of data we collect every day is processed in usable ways to help conduct meaningful analysis for all of our customers. DIFOT performance, scenario planning, benchmarking, network optimisation, distribution profiles, and cost analyses are all vital measures we use to power better decisions to keep your logistics strategy on track. And, as customer needs evolve, we will continue to invest in creating smart, powerful, insight-building technologies to help keep you powering ahead.